The prices are absolutely fair, perhaps slightly better than competitors. Turo is available in all 50 states, and there's limited international availability now as well, with the company already operating in 56 countries. Then promised to cover my tolls for the inconvenience, which he didn't. Many credit cards offer rental car coverage, but Turo is not a traditional car rental company. I've had some where I have picked them up from peoples homes, and had some scoop me up at the airport, and all have worked so well. The problem is I had find my iPhone and could see that my iPad and headphones were on site. Called Turo for roadside assistance - NADA. Then, I dropped the car off at the departure entrance of the airport which took another 5 minutes max and I was on my way. I did get $40 off as an "early-bird discount" and another $40 off for renting three or more days. Copyright 2006-2022 Tesla Motors Club LLC. I will definitely use Turo again in the future when traveling! Related: Fair warning: Hawaii is crowded again. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. How Does Turo Car Insurance Work? | GetJerry.com I decided to leave private feedback for them since I had an excellent time independent of the unpleasant burnt cigarette odor. At the time, Turo was not yet available in New York due to the state's insurance laws the service launched in New York a year later, in June 2022 so the closest pickup location we found. Turo Review: What To Know About the Car-Sharing App We also alerted Alexandr P. The we had the issue who never called or did anything. You can't legally drive at all without insurance, some people will be covered by their own insurance but like you said, you don't have any. The quality is consistent, meanwhile the choices are linear and depends on individual preference. I knew I needed a car for my upcoming trip to San Diego so I did some research to find a better deal than what is offered by regular rental car agencies, which is no deal at all. Turo offers three protection plans. Other factors, such as our own proprietary website rules and whether a product is offered in your area or at your self-selected credit score range can also impact how and where products appear on this site. I decided to search by cheapest option available. I would recommend renting a vehicle from Shamsulh to my family and friends. The concept of Turo is great. Binghamton, NY, Marcelle Curtis It just does not happen. Our content is backed by How about a ski trip in British Columbia over the winter? I ended up renting a Honda CR-V hybrid vehicle that was among the lowest priced I could find for my dates at $200 a day. TURO, take care of your host because without us your business is nothing. Note: This feature currently requires accessing the site using the built-in Safari browser. We provide up-to-date, reliable market information to help you make confident decisions. You then upload those pictures directly into the Turo app. Terms The car I picked up stalled on the highway at 70mph. The selection, price and ease of use (pickup/drop off) was amazing. Renting with Turo is often cheaper and the platform is super easy to use, but renters should be aware that theres a significant difference in how Turos insurance works that may present a downside for some renters. In fact rentals with other fees end up much higher than renting a car the old fashioned way. I figured out a strategy and then found a Turo car owner near the airport that made my trip easy and affordable. In addition, drivers can access 24/7 roadside assistance. TURO just called me today to let me know that they can't prove the incident was done during the rental period, and if the guest doesn't accept the claim they will not pay it. who ensure everything we publish is objective, accurate and trustworthy. I went back an hour later and the people who assisted me said they didnt see it. Thank you. Once I got out of the airport parking lot unscathed, I pulled over to take pictures of the vehicle inside and out to make sure that there was no damage when I picked it up. Unfortunately, Turo depends on non-employees to make sure your experience is seamless which I can imagine sometimes doesnt happen but our experiences have been great and wed certainly use the app and our lenders again! That included a rate of $200 a day, $129 for insurance ($32.40 a day), a $15 "trip fee," a $25 "delivery fee" and $6.02 in sales tax. this post may contain references to products from our partners. Even though the Tesla Service Advisor told me that was the reason for the $200 alignment (i did not authorize..but would have if they call me) Tesla will "NOT" put that in writing to TURO! You have money questions. That's why I recommend using drivers like Steven with a five-star rating and 10 trips under his belt. Never use Turo. Coverage.com, LLC, a licensed entity (NPN: 19966249). How often is it you can choose the exact ride you wane instead of a category or even choose a reasonable pickup and drop off date. Turo states that drivers can save up to 35% on the cost of a rental vehicle with its services. Turo Review: The Most Affordable Way to Rent a Car in Canada? - MapleMoney PDF Frequently Asked Questions - Ontario - Economical Bam youre scammed. The first two are insurance plans that Turo provides through Liberty Mutual. There are several actions that could trigger this block, including submitting a certain word or phrase, SQL command, or malformed data. Am I safe to decline the Turo protection plan if my personal car With Turo, there are private and commercial hosts. Albany, OR, Charles Griffiths Answer a few questions to see personalized rates from top carriers. editorial policy, so you can trust that our content is honest and accurate. We recommend you refer to the company's website for detailed information on each plan. North Miami Beach, FL, AndrewChicago My only requests for any replacement vehicle was that it be AWD or 4WD and be able to be left near or where the original vehicle was picked up. BR Tech Services, Inc. NMLS ID #1743443 | NMLS Consumer Access. I cannot say enough about the support, service, and relationships I built simply being a customer. I had a horrible experience. Turo provides a standard protection plan for car owners that share their vehicles on the platform. My experience with Turo was really good. We needed an additional one month car rental and we ended up going with Budget. In order to sign up for car sharing, create a Turo account by simply signing in to your Facebook or email account. Turo is available in all 50 states, and there's limited international availability now as well, with the company already operating in 56 countries. When the car owner drops off the car they take photos and then before you drive it you also take and upload photos and the same at the end. Figure out funding for your next car or refinance with confidence. SO I HAVE NO WAY OF VERIFYING MY ACCONTS PAST DUE HISTORY ETC - ALL BECAUSE OF A HOSTS / TURO CLAIM TO EXPLOIT MONEY after we did a head count and realized our luggage and oversized ski bags were needed, I checked Turo. 1.hosts will file for insurance claims to get their cars fixed. The information on this site does not modify any insurance policy terms in any way. Ask AutoSlash for a Quote on a Cheap Car Rental. Turo is an innovative car-sharing platform that allows car owners to share their vehicles with guests for a small fee. This incident happened on March 20, 2023, and today May 19, 2023, the claim is still open. Right Tied rod end severally worn, ready to fail. We could see my iPad move down the freeway in LA. You are 100% on your own. We may receive referral compensation from some of the companies on our site. with the insureds business as stated in the Certificate; (3) the insurer shall not be liable for loss or damage to any automobile, which is owned or licensed in the name of any person insured by this, endorsement or any person residing in the same dwelling premises as, that person or to an automobile which is owned or leased by the, employer of these persons, or to a Customers Automobile as, defined in 8(b) of the General Provisions, Definitions and Exclusions. All three plans came with $1 million in liability coverage and physical damage protection that covers the value of the car, up to $125,000. All was fine and as expected other than one thing, which should be worth your attention. Unfortunately, the car I rented turned out to have a strong burnt cigarette odor. The great thing about the airport drama was that it meant I got to meet WoJo in person. Our editors and reporters thoroughly fact-check editorial content to ensure the information youre reading is accurate. I thought I'd give it a try. When I contacted the host about the experience, initially his only response was to state that the vehicle was fine and asked if I was off-roading. - I HAVE REACHED OUT TO ADVISE THIS AND CONTINUE TO GET THE RUN ANROUND / IVE NOW BEEN WAITING FOR ALMOST 2 WEEKS FOR A RESPONSE WHICH I WAS ASSURED WOULD TAKE 48 JHOURS Drivers can use Turo to find a wide array of vehicles, ranging from traditional SUVs to luxury sports cars. Turo is 100% total scam. While I did not have horrifying experiences as a host, I did have a dangerous experience as a guest. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. It was so easy and quick to use the website and or App. Turo has an easy, user-friendly, and customizable rental sign-up. ZERO OUT OF POCKET!. Bankrate.com is an independent, advertising-supported publisher and comparison service. He's very professional, organized and prompt with his responses. You are using an out of date browser. How did we calculate this? I have used Turo on a few occasions previously as a light user( one or two day local rental, no traveling). Lied to my face the whole time to get his great review. Before joining the team, she worked for nearly three years as a licensed producer writing auto, property, umbrella and earthquake policies. Pros They try their best to silence bad reviews. Miami, FL, Mariah Christine Overall, I can recommend the service, though there are definitely some growing pains you should be aware of before you go this route on your next trip. Using this third-party liability insurance policy, car owners can choose from five different plans. hunteralliance 2 yr. ago I am more than 25 Opposite_Channel 2 yr. ago If you book the car with your world elite card their insurance becomes secondary. The owner that I rented from responded to messages quickly and was easy to work with. Now day 3 of the trip delay, I drove the vehicle mile to Enterprise rentals. This plan costs 15 percent of your rental rate. Everyone should use Turo! He asked to meet me for drop-off at the local Costco instead of dropping it off at the airport parking lot. Somehow, either Turo's fault, my error or the car owner's error the pick up time was put down as 3AM instead of 3PM. The person we rented from was amazing and went above in beyond to ensure that our rental experience was fantastic! Our insurance team is composed of agents, data analysts, and customers like you. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The company allows you to rent regular consumers cars when they arent using them. I guess the airport is unhappy that they are missing out on a cut of potential business, so they are taking names and license numbers and issuing citations to some drivers. At first I was very cautious about using this online service however now I'm sold on it based on my experience. buying insurance from a major rental car company. Libertyville, IL, thomas mauro Austin, TX, Natasha Thomas Consider it a sort of Airbnb for cars. We tried to track in down a it was showing at a computer repair shop in LA. Some friends and I bought 8 somewhat high end cars (one being a Model S) to rent out on Turo. If they make that small change and stay the way they are otherwise, I would give them a 10 rating. After speaking with them about late model cars they would probably consider allowing a Tesla because of the novelty factor. With the high cost of insurance premiums across the country, it's no wonder that many parents and, Everyone needs to start somewhere, especially when it comes to driving. JavaScript is disabled. Detailed explanation of protection plans | UK hosts - Turo Huntington Beach, CA, Diana Turo rents vehicles priced approximately 35 percent lower than other car rental options. Someone had smoked in the vehicle. After 3 more hours on the phone with Turo they come back with no replacement vehicle available and that I should try to call back tomorrow. However, keep in mind that service is not available in New York or to potential customers under age 21, and people under age 25 must pay extra fees while renting. Palmer, AK, Steve Rocks And IF i even rent it out again I will do that. How Does Turo Insurance Work? - ValuePenguin Coverage.com services are only available in states where it is licensed. Went to Phoenix/Scottsdale, AZ to spend some time at a Hip Hop Convention and some time relaxing with the family. 27 - LEGAL LIABILITY FOR DAMAGE TO NON-OWNED AUTOMOBILES ENDORSEMENT, In consideration of the premium stated in the Insurance Certificate, the, Insurer agrees: (a) where the insured is an individual or individuals, to, indemnify the Insured or his or her spouse/adult interdependent partner. One thing I really liked that Turo offered was the ability for me to quickly modify the end time of the rental when I found out I needed the car for later in the day. I attempted to rent a car on Turo's website. Billing is easy- you have your info in your profile and Turo takes care of the rest. Most people using this software would abandon the rental. Turo's insurance agency, called Turo Insurance Agency, LLC, offers insurance from Liberty Mutual. Of course, it depends on how your host responds to your reservation and services your needs. The maximum out-of-pocket deductible for physical damage is $3,000. So, if your rental costs $100, adding the Basic plan would increase the price to $115. PLEASE READ THESE TERMS OF SERVICE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION THAT AFFECTS YOUR RIGHTS, REMEDIES, AND OBLIGATIONS. As others have mentioned previously, THIS IS YOUR MAIN RISK TO BE AWARE OF ANDSHOULD BE CAUSE FOR HESITATION IN USING THEIR SERVICES. We had a blast, used it to get to our rental, skied all week, then returned the vehicle to the owner at passenger pick up at the airport. We chose to have the car dropped off to us for just an extra $40 which also included them picking it up. Now if you do have issues because I'm sure not all owners are truthful or care about customer service, your problem still would have most likely be resolved with adequate documentation on your part such as taking pictures on your own, recording mileage, keeping track of how much you drive, communicating within the app, etc. The "premier plan" is a whopping 100% of the trip price with liability and primary coverage. Resolving problems booking a car - Turo . We'll run a soft credit check to find special offers, but it wont affect your credit score. I almost missed a flight I had to catch for an important meeting. Speedy access Left upper control arm bushing missing When shopping for a rental car, we were unable to find a deal online, as we were sized out of the standard sedan option (due to the sixth passenger). Guests who drive cars through Turo can also opt into one of three plans that may help limit out-of-pocket costs if the vehicle is damaged during their rental period. $750,000 in liability insurance My car was waiting for me right outside the baggage claim area of the airport. Not only did Turo have bad customer service, they protected the seller when the seller had provided an inaccurate car according to the description. My owner, ANIL, in Honolulu, was exceptional. I also complained to Turo many times how I deserve to leave the seller a review. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized insurance decisions. The replacement wheel was $350. It was my first time using a lockbox, so that was a process, but Steven walked me through it via text and I was in and out in less than 10 minutes. Some only provide insurance for cars worth $50K, 60K, 75K, etc., Some exclude cars they call "exotic." Menifee, CA, LOGISTICSBYK2 Your insurance will typically extend to a rental but only if the rental is of a similar value (damaged value) to your personal vehicle. We guide you throughout your search and help you understand your coverage options. I've always wanted to drive a Tesla and see how feasible it would be to have one of my own. Fortunately, it was in direction of my lodging!! Seattle, WA, Dale It was a mid sized SUV. Use either your own insurance or the driver who was in the car's insurance. The day of my trip I was notified my rental was canceled and they had no cars I was infuriated at how terrible the commercial car rental industry has become . The most significant difference between buying insurance from a major rental car company and buying insurance through Turo is the collision coverage. I got multiple notifications about my upcoming trip both via the app on my phone and by email. New York, NY, wendy reategui Turo Car Rental Review: Everything You Need to Know - Travel If you're a host considering renting out your vehicle with Turo and want to keep more of the trip price, you may consider other options for car insurance. This plan covers physical exterior damagenot mechanical or interior damageto the car up to its actual cash value plus liability coverage up to $1,000,000 for bodily injury and property damage to third parties. You take beginning trip pics and end of trip pics to show mileage and gas as well as the condition of the car. Renting exotic cars from mainstream agencies was a hassle and with so many liabilities and extra charges you never felt comfortable driving on the road. Turo works very well. Do you value your experience at TMC? Ashville, OH, ANNA Christina In 2021, Turo announced that it will become the first car rental or car-sharing marketplace to become carbon neutral. All five levels of Turo insurance coverage include $750,000 of liability protection, which covers you in case you are found liable in a crash. 1. I didn't choose the cheapest options since those didn't have enough reviews for me to be comfortable with the owner's experience level. to its name, this indicates that we receive compensation from the company in exchange for referring prospective For an explanation of our Advertising Policy, visit, (Photo by Clint Henderson/The Points Guy). Turo Insurance Review 2023 | Bankrate Oftentiimes credit card insurance wont cover specific cars. The return process as terrible. Rent your car. There was lots of availability, but it was also very expensive. The renter drove my car to LA at speeds approaching 100 MPH (I was watching in horror on the Tesla app). 3 Mistakes to Avoid When Renting a Car Through Turo - Insider See below. You will receive notifications when your car is booked, and you can accept or reject bookings. No contact is made till after or near pickup time. I had to contact support for an issue and they were extremely responsive. ; ). Ended up getting a better vehicle for less through Hertz at BOI airport. INSURANCE MARKETPLACE is a registered trademark of Surexdirect.com Ltd. Turo Insurance: How Does It Work In Canada? However, bear in mind that the level of available reimbursement will vary depending on the chosen plan. They are helpful on the emergency line. This website uses a security service to protect itself from online attacks. It's something that those who rent a lot of Airbnbs no doubt have to deal with as well. Road trip from SF to Las Vegas & renting model Y on Turo, Recent Turo rental of a 2020 MX Long Range Plus. Vehicle owners can buy a different Turo protection plan in case the vehicle is damaged during the rental period. Thank you so much! Fort Wayne, IN, Brandon Kopack You can either decline additional insurance or purchase the Basic or Premium option, each with varying physical damage and liability protection. The rented vehicle looked to be in ok condition with a quick walk around upon pick up. Expected pay: You set it Husl$core: $$$$ Commissions & fees: 10% - 35%, depending on the insurance coverage you chose Where: Nationwide Requirements: A spare car available to rent out Turo Review: If all Turo experiences are as good as this was for me, Turo is going to take over the rental industry. Bankrate, LLC NMLS ID# 1427381 | NMLS Consumer Access And then I called Turo, they said I had indeed been banned and said they would review and never got back to me. The process of booking a car was straightforward. To get the car's trip price, one must multiply the relevant trip rate advertised on the vehicle by the duration. services that, when utilized, may impact its score on BestCompany.com.